This document governs your use of the sona01 platform. By accessing or using any part of the sona01 website, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
Last Updated: 1 January 2026 | Version: 3.1 | Document: General Terms & Conditions — sona01 (sona01.club)
Document Highlights
These summary cards do not replace the full Terms & Conditions below. They are provided for convenience only. Players are required to read all sections in full.
The sona01 platform is strictly for players aged 18 years and above. By creating an account, you confirm you meet this age requirement. sona01 verifies age and identity through Bangladesh National ID as part of the KYC process. Accounts found to belong to under-18 players will be immediately closed.
Deposits via bKash, Nagad, Rocket, and Upay are processed in real time. Withdrawals to verified accounts are typically completed within five minutes. sona01 reserves the right to request supporting documentation before processing any withdrawal above ৳50,000 within a 24-hour period.
All bonuses offered by sona01 are subject to wagering requirements. Bonus funds must be wagered a minimum number of times before a withdrawal can be initiated. Welcome bonuses may not be combined with other active promotions unless explicitly stated. Abuse of bonus terms will result in forfeiture of bonus balances.
Players are solely responsible for maintaining the confidentiality of their sona01 login credentials. sona01 will never contact players asking for a password. Any activity conducted via a player's account — including wagers and withdrawals — is considered authorised unless the player has reported a compromise to sona01 support prior to such activity occurring.
sona01 provides deposit limits, session time alerts, cooling-off periods, and self-exclusion tools to all players. Players may activate these tools at any time from their account settings. sona01 reserves the right to impose responsible gaming measures on any account where the platform identifies signs of harmful gambling behaviour.
sona01 reserves the right to suspend or permanently close any account at its discretion, including where a player has breached these Terms & Conditions, provided false information during registration or KYC, abused promotions, engaged in fraudulent activity, or where closure is required to comply with applicable law.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and sona01 ("sona01", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at sona01.club. By accessing, registering on, or using any feature of the sona01 platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation.
If you do not agree with any provision of these Terms, you must immediately cease using the sona01 platform. Continued use of the platform following the publication of any revised Terms constitutes acceptance of those revised Terms.
These Terms should be read in conjunction with the sona01 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and sona01.
To be eligible to open and maintain an account on the sona01 platform, you must satisfy all of the following conditions at the time of registration and at all times thereafter:
18+ Only. It is a criminal offence in many jurisdictions to permit minors to participate in gambling. sona01 takes all reasonable steps to prevent under-age access, including identity verification. Any account found to belong to a player under 18 years of age will be permanently closed and all balances forfeited.
Each player may hold only one registered account on the sona01 platform. The creation of duplicate or multiple accounts by the same individual is strictly prohibited and will result in the closure of all associated accounts and forfeiture of all balances therein.
During registration, you are required to provide accurate, current, and complete information, including your legal name, date of birth, email address, and mobile number linked to your bKash, Nagad, or Rocket wallet. You are responsible for keeping this information up to date. sona01 may request updated information at any time.
Know Your Customer (KYC) Verification: Before processing any withdrawal, sona01 may require you to complete identity verification by submitting one or more of the following documents:
sona01 reserves the right to suspend withdrawals pending satisfactory completion of KYC verification. Failure to complete verification within the period specified by sona01 support may result in account suspension.
sona01 accepts deposits via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, and other methods as may be added to the platform from time to time. All transactions are processed in Bangladeshi Taka (BDT).
The minimum deposit amount is ৳200. There is no maximum deposit limit, although sona01 reserves the right to apply enhanced due diligence procedures to large or unusual deposit transactions. Deposits are credited to your sona01 account balance in real time upon successful confirmation from the payment provider.
All deposits must be made from a payment account registered in your own name. Depositing on behalf of another person, or using a payment account belonging to a third party, is strictly prohibited. sona01 will not process withdrawals to payment accounts that differ from those used for deposits unless verified written consent is obtained.
sona01 does not charge any fee on standard deposits. However, your mobile financial service provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges in accordance with their own terms of service. sona01 has no control over and accepts no liability for third-party transaction fees.
Withdrawals may be requested by verified players at any time, subject to the conditions set out in this section. The minimum withdrawal amount is ৳500. Withdrawals are processed to the same bKash, Nagad, Rocket, or Upay account used for the most recent deposit, or to a verified account designated during the KYC process.
For fully verified accounts, withdrawals are typically completed within five minutes of the request being submitted, during normal operating hours. Processing times may be longer during periods of high platform activity, on public holidays, or where additional verification is required.
sona01 reserves the right to delay or withhold a withdrawal where:
Withdrawal requests found to be in breach of these Terms may be declined and the relevant funds forfeited. In such cases, sona01 will provide written notification to the player's registered email address or mobile number.
sona01 offers a range of bonuses and promotional offers to eligible players from time to time. Each promotion is subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, expiry periods, and maximum withdrawal limits on bonus-derived winnings. These specific terms are published on the relevant promotion page and form part of these Terms.
General bonus conditions applicable to all sona01 promotions include:
sona01 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will not affect bonus funds already credited to a player's account at the time of the change.
All bets and wagers placed on the sona01 platform are subject to the specific game rules applicable to the relevant product — casino games, live dealer tables, sports betting, crash games, and any other category offered on the platform. Game-specific rules are accessible within each game interface and form part of these Terms.
General rules applicable across all sona01 betting and gaming products:
The following conduct is strictly prohibited on the sona01 platform. Engaging in any of the behaviours listed below may result in the immediate suspension or permanent closure of your account, forfeiture of all balances, and referral to relevant law enforcement authorities where appropriate:
sona01 is committed to promoting safe and responsible gambling for all players. Gambling is intended as a form of entertainment and should not be treated as a source of income or a solution to financial difficulty. sona01 strongly encourages all players to set personal limits and to make use of the responsible gaming tools available within their account settings.
The following tools are available to all sona01 players at no cost and can be activated at any time:
For detailed guidance on responsible gaming tools, support resources, and how to seek help, please visit the sona01 Responsible Gaming page.
If you feel that gambling is negatively affecting your personal, financial, or family life, please contact sona01 support immediately via live chat or at [email protected]. Our support team operates 24/7 (BST, UTC+6) and can assist you in activating protective measures on your account.
All content on the sona01 platform — including but not limited to software, source code, game assets, graphics, logos, text, design elements, and the sona01 brand identity — is the exclusive property of sona01 or its respective third-party licensors and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sona01 platform for personal entertainment purposes only, in accordance with these Terms. This licence does not permit you to:
All game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of those respective studios and is subject to their own licensing terms.
To the fullest extent permitted by applicable law, sona01 shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or otherwise — arising from:
sona01's total aggregate liability to you in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you in the 30-day period immediately preceding the date on which such claim arises.
sona01 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the sona01 platform, you consent to the collection and use of your personal data as described in that policy.
sona01 uses your personal data for the purposes of account administration, identity verification, payment processing, fraud prevention, responsible gaming compliance, and customer support. sona01 does not sell your personal data to third parties for marketing purposes.
All personal data transmitted between your device and the sona01 platform is encrypted using 256-bit SSL technology. sona01 employs industry-standard security measures to protect stored data against unauthorised access, disclosure, or destruction.
sona01 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, sona01 will notify registered players via the email address or mobile number associated with their account, and will update the "Last Updated" date at the top of this page. The updated Terms will take effect on the date specified in the notification.
If you continue to use the sona01 platform after the effective date of any amendment, you will be deemed to have accepted the revised Terms. If you do not accept the revised Terms, you must cease using the platform and close your account by contacting sona01 support.
These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of a dispute arising from or in connection with your use of the sona01 platform, you should first contact sona01 customer support to seek an informal resolution. sona01 will make every reasonable effort to resolve disputes fairly and promptly.
Where a dispute cannot be resolved informally within 30 days of the initial complaint being submitted to sona01, both parties agree to seek resolution through binding arbitration before resorting to formal legal proceedings. The language of all dispute resolution proceedings shall be English.
Nothing in this section shall prevent either party from seeking urgent injunctive relief or other interim remedies from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the sona01 platform, please contact us through the following channels. All contact details must be used as plain reference — do not use automated tools to submit bulk enquiries.
For responsible gaming emergencies or requests to immediately suspend your account, please use the 24/7 live chat service for the fastest response. Email enquiries may take longer to process outside of peak hours.
Our support team is available 24/7 to help you understand any aspect of the sona01 Terms & Conditions. You can also explore our FAQ, visit the sona01 Casino, or log in to your account.
18+ only. Gambling involves financial risk. Please play responsibly.